Training
“Disability only becomes a tragedy when society fails to provide the things needed to lead one’s daily life.”
Judith Heumann – Disability Rights Activist
Why we offer training
At Ergomobility we work with disabled people to provide them with vehicle adaptations to enhance their quality of life. We are proud to be experts in our industry who put our customers’ needs at the heart of what we do. We believe in the power of what we have to offer here and we want to share this in a way that develops meaningful relationships with our dealer partners.
The benefits
In challenging financial times it’s more important than ever to provide outstanding customer service in order to grow your fleet. One unhappy customer can make a big difference in the current competitive climate. At Ergomobility we provide training solutions that enable you to develop your Motability team, so they understand their customers’ needs far better than the competition.
In-house training
This 1-hour short course includes interactive exercises to develop delegates’ understanding of the 4 key groups of adaptations. The training is designed to provide staff with a solid foundation of knowledge on the fundamentals of vehicle adaptations for disabled people.
Offsite workshops (half day)
Presented by some of the most experienced, qualified practitioners in the business, these workshops are aimed at dealer groups who are looking to grow the strength of their Motability fleet. By the end of this course, delegates will have a clearer understanding of the mindset and challenges faced by Motability customers. Courses are subject to availability.
